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Firsthand Experiences 2017-03-29T09:43:35+00:00

It is our hope the following experiences shared by previous guests will help put your nerves at ease regarding your potential stay with us.

The Hebert Twins

IMG_6220When the Hebert twins were born at 29 weeks their family stayed with us for the two months their twins spent in the NICU.

We recently had the opportunity to catch up with the Hebert family and learned a little bit about their experience at the Landstuhl Fisher House and how the twins are doing now!

When asked if staying at the Landstuhl Fisher House was helpful we received the following response:

“Having our babies at 29 weeks was the hardest thing my family has ever had to endure. At the time of the twins birth we were new to Germany. No family and no friends really.The NICU staff and the Fisher House staff really became like family. Staying at the Fisher House also helped eliminate the stress and financial burden of traveling back and forth from our home to the hospital. Also, being able to stay at the Fisher House allowed me to the hold, visit and participate in feedings into the wee hours of the night. Sometimes, I would stay in the NICU until 2:30 am and it was so convenient to be able to walk back to my room. All in all, being at the Fisher House was a blessing to us.”

In the two months the Hebert family called us their “home away from home” they enjoyed many meals provided by our Meals Team:

“We absolutely enjoyed the meals provided by the volunteers! There were days when I would spend so much time with the babies I’d forget to eat….I loved that when I would return to the house in the evenings there would be a hot meal waiting in the kitchen. It was such a blessing for us. Again, one less thing I would have to worry about while in our stressful situation.”

On what they would like others to know about the Landstuhl Fisher House:

“I would like everyone to know how much of a blessing the Fisher House is. The Landstuhl Fisher House provides a home away from home to all military families facing stressful situations.

The Hebert twins are now healthy two year olds! We are thrilled they are doing so well and that we were able to provide their family with the support they deserved!

The Morton Family

img_6258When Mr. Morton was informed he would require eight weeks of radiation he and his wife were understandably very overwhelmed. Not only were they faced with his diagnosis but the logistics and financial implications of his treatments being located in Homburg.  Homburg is a three hundred kilometer drive roundtrip from their home. His treatment schedule was Monday through Friday for eight weeks!   As Mr. Morton would not be able to dive himself to and from his treatments each day Mrs. Morton was faced with having to take extended leave from her job.

Things seemed pretty bleak….then they were informed they could stay at the Landstuhl Fisher House during Mr. Morton’s treatment period. As the Landstuhl Fisher House is less than 50 kilometers round trip this was a much better option! Also, Mrs. Morton was able to stay with her husband and telework due to our WIFI that is provided to our guests.  In total, the Mortons spent around 40 days calling the Fisher House home!

When we asked Mr. Morton about his experience staying with us he had the following to say:

“The people here are unbelievable! Every single staff member is genuinely concerned for the people calling Fisher House home. There was never any pressure from them to discuss how we were coping…however, their smiles and cheerfulness made me at ease to open up to them. We were treated with total respect. You will never have the experience we have had here at a hotel. The support from the staff and the other families gives you such peace of mind.”

Mr. and Mrs. Morton enjoy cooking, and had the following to say about our kitchens:

“The kitchens are completely stocked! There is absolutely nothing that you could want that is not provided. We enjoyed being able to continue to cook our own meals. We also enjoyed socializing with the other families while preparing our meals and enjoying them. Often times, volunteers would bring meals in and we were always thrilled and often the first in line! “

Mrs. Morton also talked about the kindness of the volunteers who brought in meals for the guests to share. She said the “joy would bubble over” when they realized a meal was being brought in by a volunteer!

Both Mr. and Mrs. Morton emphasized the support the families staying at the houses provided each other. “The other families are also facing their own challenges and can support and comfort each other in ways others simply cannot.”  They both also expressed they were thankful to have the common areas in the house but were also  happy to have their private room to return to whenever they needed time alone.

Mr. Morton said he felt Fisher House was “better than home because it comes with a support system.”

We are so happy the Morton’s enjoyed their stay with us despite difficult circumstances.